South Shore Medical Center in Quincy
Primary Care • Quincy, MA
Ratings by platform
- BirdEye and Postcard.inc: Approximately 2.6 to 2.9 out of 5 stars (45 reviews listed on certain platforms)
What patients say
Patients praise
- Praise for specific doctors and medical providers for their knowledge, kindness, and bedside manner
- Facility is described as clean, modern, and recently renovated
- Some patients report timely appointments and professional, helpful staff members, including midwives and ultrasound technicians
Common complaints
- Inconsistent pharmacy and prescription management, including errors in sending prescriptions to the correct pharmacy or at all
- Reports of rude, condescending, or dismissive behavior from certain medical staff and providers
- Concerns regarding billing practices and a perception that the facility prioritizes revenue over patient care
- Long wait times for medication processing and some dissatisfaction with administrative responsiveness
In patients' words
"If you need your meds to come in the time span they give (24-48 hrs) and the pharmacy you tell them reliably do not go here. The frustration is indescribable as I've once again been without my meds for a week bc they didn't send them to the pharmacy I told them to."
— Reviewers on Postcard.inc and LocalityBiz"Dr. Wessman however was incredibly annoyed that I was there and fit into her schedule... I felt like I was inconveniencing her and her answers were condescending and short."
— Reviewer on Postcard.inc"I have never been somewhere and not been judged from a medical professional. I saw the midwife Julie today and her care went beyond my expectations. She did not rush through the appointment and answered all my questions... I felt so comfortable leaving my first appointment."
— Reviewer on LocalityBizMore clinics in Quincy
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