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Ear, Nose, & Throat (ENT)

Otolaryngology (ENT)Quincy, MA

★★★★★5.0/526 reviews across 2 platforms

Ratings by platform

  • Healthgrades (Dr. Peter Friedensohn, Quincy, MA): 4.6 Star Rating (11 reviews)
  • U.S. News (Dr. Alex Grilli, Quincy, MA): Excellent 4.8 out of 5 (Not stated in source)
  • U.S. News (Dr. Peter N. Friedensohn): 5/5 overall patient experience (26 Reviews Total)
  • Quincy Medical Group (Paul Conrad, ENT - Quincy): Patient Satisfaction Rating 4.8 (154 Ratings)

What patients say

Patients praise

  • Friendly and professional bedside manner
  • Thoroughness/competence and clear communication
  • Feeling at ease/confidence in care
  • Staff helpfulness/efficient office experience
  • Gentle/effective treatment (e.g., wax removal)

Common complaints

  • Difficulty scheduling appointments
  • Some clarity/communication item rated lower in one category (clarity of instructions 3/5)

In patients' words

"“He was very friendly and made me feel very comfortable and relaxed.”"

Healthgrades review text for Dr. Peter Friedensohn

"“My ears get so blocked with wax and she is thorough yet gentle in removing all of it.”"

Mass General Brigham Doctors profile for Dr. Natalia Kyriazidis

"“Dr. Conrad is just so laid back and he immediately makes you feel comfortable.”"

Quincy Medical Group patient experience story (Alice’s Story) mentioning Dr. Paul Conrad

"“It’s hard today with the stress professional care givers are put under… Even though I was late… both the medical assistant and the doctor took time to address ALL my concerns.”"

WebMD Patients’ Perspective quotes for Dr. Paul Conrad

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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