South Shore Medical Center in Quincy
Oncology • Quincy, MA
Ratings by platform
- Birdeye and Postcard aggregator sites: 2.6 to 2.9 out of 5 stars (45 reviews (on specific aggregate sites))
What patients say
Patients praise
- Clean and well-maintained facility with a recently renovated appearance
- Some staff, particularly midwifes and ultrasound technicians, praised for being supportive, kind, and thorough
- Positive experiences with specific, named physicians who are described as knowledgeable and caring
- Short wait times for scheduled appointments reported by some patients
Common complaints
- Issues with pharmacy department, including medication prescription errors and delays in sending scripts to the correct pharmacy
- Inconsistent bedside manner among providers, with reports of condescending or rude behavior in some instances
- Concerns regarding administrative competence regarding communication between staff and doctors
In patients' words
"The frustration is indescribable as I've once again been without my meds for a week bc they didn't send them to the pharmacy I told them to."
— Patient review regarding pharmacy services"I saw the midwife Julie today and her care went beyond my expectations. She did not rush through the appointment and answered all my questions taking the time."
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