Rheumatology | Mount Sinai - New York

Patients praise

• highly rated for physician communication, attentiveness, and listening skills
• many patients report feeling heard and supported by their providers
• physicians often described as thorough, compassionate, and knowledgeable
• high patient satisfaction regarding care provider's concern and explanation of conditions

Common complaints

• reports of unprofessional office environments including cleanliness concerns
• concerns regarding disorganized office management and staff interactions
• occasional reports of feeling rushed during consultations or receiving inadequate attention
• difficulty with scheduling appointments