Pediatrics | NewYork-Presbyterian Queens
Pediatrics • Queens, NY
Ratings by platform
- Top-Rated.online: 3.3/5 (56 reviews (for Theresa Lang Children's Ambulatory Center))
- Yelp: 2.4/5 (274 reviews (for NYP Queens Hospital))
- Birdeye: 3.8/5 (81 reviews (for NYP Medical Group Queens))
- U.S. News & World Report: 2/5 (N/A (Patient Experience Score))
What patients say
Patients praise
- Highly rated and compassionate care from specific physicians
- Efficient diagnostic processes when successful
- Effective follow-up communication from some providers
Common complaints
- Long wait times and difficulties with appointment scheduling
- Rude or unprofessional front desk and administrative staff
- Difficulty reaching staff by phone or getting call backs
- Perceived dismissiveness of patient concerns
In patients' words
"Whenever I go, the receptionists have a very bad attitude... the pediatricians and Doctors everything is fine, but the reception is the worst."
— Theresa Lang Children's Ambulatory Center Review"Things did not go as we expected, my child was not getting better. I was anxious to find out whats wrong, and had prepare to fight for what I think should be done, but I didnt have to... She [the doctor] listened to everything that had happened... Everyone we encountered was nice, compassionate and caring."
— NYP Medical Group Queens Pediatrics ReviewMore clinics in Queens
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