Pain Management Doctors | NYU Langone Health
Pain Management • Queens, NY
Ratings by platform
- Vitals (Dr. Paul S. Ji): 4.2 out of 5 (39 ratings (12 written reviews))
- Healthgrades (Dr. Ji Han): 4.1 out of 5 (29 ratings (19 written reviews))
- Healthgrades (Dr. Wah Lee): 4.3 out of 5 (34 ratings (25 written reviews))
- Healthgrades (Dr. Samy Lasheen): 4.2 out of 5 (23 ratings (7 written reviews))
What patients say
Patients praise
- High medical competency and clinical expertise of some physicians
- Successful pain reduction and effective treatment outcomes for many patients
- Clear explanation of treatment options and procedures
- Polite and helpful behavior from some clinical staff members
- Modern and convenient ambulatory care facilities like the one in Rego Park
Common complaints
- Long wait times for appointments and office visits
- Difficulties with the centralized call center and appointment scheduling system
- Unprofessional or dismissive administrative and front-desk staff behavior
- Concerns regarding lack of empathy or poor bedside manner from some providers
- Issues with billing, insurance verification, and office coordination
In patients' words
"Dr. Ji is knowledgeable and competent. The same can't be said for his front desk. When I call, I'm made to feel like I'm bothering who ever picks up the phone."
— Vitals review for Dr. Paul S. Ji"I complained about having been waiting over 40 minutes after my appointment time to be seen... It’s incredibly frustrating to your patients... to run an office like this."
— LocalityBiz review for NYU Langone Astoria Medical Associates"Dr. Lasheen has kept me out of the emergency room due to his excellence with managing my pain... I feel as if he is family."
— Healthgrades review for Dr. Samy LasheenMore clinics in Queens
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