Ophthalmology - Queens
Ophthalmology • Queens, NY
Ratings by platform
- NYC Retina - Queens (Birdeye): 4.6 stars (134 reviews)
- Zwerling Ophthalmology (Birdeye): 4.8 stars (75 reviews)
- Cohen Eye Institute (Yelp): 4.0 stars (26 reviews)
- Ophthalmology Associates PC (Birdeye): 4.1 stars (86 reviews)
- Dr. Ari Edelstein (Healthgrades): 4.4 stars (11 reviews)
- Dr. Alan Sheyman (Healthgrades): 4.3 stars (6 reviews)
- Dr. Leslie Shapiro (Healthgrades): likelihood to recommend 3.6/5 (not stated (site shows satisfaction/recommendation))
- VISUAL OPHTHALMOLOGY P.C. (Wheree): not specified
What patients say
Patients praise
- Compassionate, thorough, and professional care (e.g., “compassionate, thorough and professional”; detailed explanations)
- Friendly/respectful staff and good patient communication
- Convenient access and responsive scheduling (same-day booking, easy reach/emergency support)
- Clean, efficient office processes and quick screening before seeing the doctor
- For some practices/patients: no unnecessary products and unbiased advice
Common complaints
- Long wait times / delays to be seen
- Scheduling mismanagement, disrespectful or unprofessional staff behavior
- Insurance/ billing or test coverage concerns and unexpected bills
- Some serious allegations of medical malpractice and delayed/incorrect diagnosis in one Queens case
In patients' words
"“Had a wonderful experience with this office! … He was compassionate, thorough and professional.”"
— Birdeye review snippet for NYC Retina - Queens"“Took all of my information but refused to see me and referred me over to NY Eye & Ear Infirmary. What a waste of time.”"
— Birdeye review snippet for NYC Retina - Queens"“The employees do their job efficiently… the past few times that I went it was a bit of a wait… bed side manner is alright, though it could be better.”"
— Yelp review snippet for Progressive Ophthalmology (Queens)"“Pay attention to this office, very unprofessional, no respect for patients… they CREATE you appointments and then charges you $25 for not canceling it… That’s called a scam!”"
— Birdeye review snippet for Dr. Monica Patel (Jackson Heights)"“The disrespect to patients is atrocious… Made my Dad wait 1.5 hrs too… Poor man kept asking to be seen and they didn’t care.”"
— Birdeye review snippet for Dr. Monica Patel (Jackson Heights)"“On November 29, 2023, a unanimous Queens County jury awarded $7,000,000… found… responsible for the loss of an eye… [including] delay in treatment.”"
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