Surgical Care in Queens - NewYork-Presbyterian Hospital
General Surgery • Queens, NY
Ratings by platform
- Yelp: 2.4 out of 5 stars (274 reviews)
- Healthgrades: 60% (Patients rating 9 or 10 out of 10) (Not explicitly stated (Aggregated data))
- U.S. News & World Report: 86% (Patients willing to recommend) (Not explicitly stated (Aggregated data))
What patients say
Patients praise
- Surgical care excellence and clinical outcomes
- Courteous staff and good bedside manner in some departments
- High performance in multiple adult procedures and conditions
Common complaints
- Long emergency department wait times
- Communication issues with nursing staff and doctors
- Perceived lack of responsiveness when requesting help
- Concerns regarding facility maintenance and cleanliness
- Complaints about hospital policies and patient rights management
In patients' words
"I just had foot surgery at this hospital and everyone that I came in contact with on the staff was courteous and with excellent bed side manners."
— Yelp user review"It’s been 8 hours and we’re still waiting to be seen. Completely understand there is a pandemic going , but waiting to be seen for over 8 hours is outrageous ."
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