Metro Dermatology | Dermatologist In Queens, Bronx, Glen ...
Dermatology • Queens, NY
Ratings by platform
- Apple Maps: 2.9/5 (17 (Apple Maps))
- Yelp (Flushing): 2.4/5 (40 (Yelp))
- Trustindex.io: 4.5/5 (524 total)
What patients say
Patients praise
- Friendly, professional, and caring staff
- Effective medical diagnosis and treatment for skin conditions
- Helpful and patient support staff (e.g., Carmen)
- Convenient locations and clean office environments
- Positive experiences with specific providers like Dr. Charles Kwak and Dr. Sun
Common complaints
- Long wait times despite having appointments
- Frustration with administrative processes (insurance approvals, chart documentation)
- Concerns about pushy upselling for cosmetic treatments vs. medical care
- Perceived lack of personalized care as the practice has grown
- Dismissive bedside manner reported by some patients
In patients' words
"This center is very good, from the front desk to the doctor, everyone is so cooperative. Last 3-4 years I am their patient, never I face any problem."
— Trustindex.io"By far one of the worst dermatologists! I've been here 3 years ago and had the worst experience cus they made me wait over an hour WITH an appointment."
— Yelp"Dr Kwak is knowledgeable, professional and very thorough. He listens to what I have to say, answers all my questions and explains everything to me."
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