Northern Light Dialysis - Northern Light AR Gould Hospital
Dialysis • Presque Isle, ME
Ratings by platform
- Healthgrades (Northern Light A R Gould Hospital): Patient Experience Rating: 63% (Not stated on result snippet)
- Momentary Labs (Northern Light A R Gould Hospital): Overall star rating: 3 out of 5; 63% would definitely recommend; 70% rate experience 9 or 10 (254 patient surveys (18% response rate))
- Nursa (Northern Light A R Gould Hospital): Google rating: 3.30 (124 reviews)
What patients say
Patients praise
- Higher patient-reported communication (nurse and doctor communication scores reported via CMS/HCAHPS-derived sources)
- A substantial share of respondents say they would definitely recommend the hospital
Common complaints
- Individual patient complaints about scheduling/payment issues and lack of responsiveness/insufficient check-ins during care
- Individual patient complaint about communication difficulties (hearing impairment/masks) and being dismissed
In patients' words
"“Refused to even schedule a mri appointment… refused call the doctor… so long as I payed in full before appointment…”"
— localitybiz.com review snippet"“Today he's gone the entire day without once seeing his doctor… Absolutely disgusted with the level of care and service.”"
— localitybiz.com review snippetMore clinics in Presque Isle
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