Cancer Care - Northern Light AR Gould Hospital
Cancer Care • Presque Isle, ME
Ratings by platform
- CMS HCAHPS data via Momentary Labs: 3 out of 5 stars (based on 254 patient surveys) (254)
What patients say
Patients praise
- Generally average to positive overall hospital performance ratings
- Nurse communication scores often cited as a strength
- Doctor communication rated above national averages in some surveys
Common complaints
- Concerns regarding long emergency department wait times
- Reports of poor staff communication and responsiveness
- Specific complaints regarding billing/payment policies and scheduling hurdles
- Serious allegations of negligence in medical care, including a lawsuit involving a fatal outcome
In patients' words
"This place makes it clear it only cares about money refused to even schedule a mri appointment... without full payment on the spot"
— LocalityBiz user review"A Presque Isle man died because staff at Northern Light A.R. Gould Hospital delayed in diagnosing and treating his gastrointestinal bleed, a lawsuit filed by his widow alleges."
— The County (news report)More clinics in Presque Isle
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