Prescott Nephrology & Hypertension Care - AKDHC
Nephrology • Prescott, AZ
Ratings by platform
- WebMD: 3.0/5.0 (3 ratings)
What patients say
Patients praise
- Courteous and cooperative office staff
- Doctors are generally perceived as expressing concern for patients
Common complaints
- Frustration regarding patient portal protocols for accessing test results
- Perceived lack of concern for patient anxiety and communication of diagnostic data
- Inconsistent detail in doctor explanations during consultations
In patients' words
"AKDHC's protocol does not allow the immediate posting of a patient's diagnostic results to its portal... regardless of when it's scheduled. 'It won't be reviewed until that time,' is what the protocol says. That's an unacceptable practice for every patient."
— Top Rated Local Review"The staff was very cooperative and courteous. They truly went the extra mile and deserve a 5. Dr.Saks gives an overall sense of things but not very much detail."
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