Orthopedics & Sports Medicine - Powell Valley Healthcare
Orthopedics & Sports Medicine • Powell, WY
Ratings by platform
- Vitals (for Dr. William J. Jarvis): 4.3 out of 5 stars (based on 13 ratings) (13)
- Centers for Medicare & Medicaid Services (CMS): 5-Star Patient Survey Rating (CMS) (N/A)
What patients say
Patients praise
- Recent high patient satisfaction ratings, including a 5-Star CMS rating for patient experience in 2026
- Accessible orthopedic and sports medicine care with fellowship-trained expertise
- Strong communication scores regarding doctors and nurses, exceeding national averages
- High recommendation rates from patients (81%)
Common complaints
- Historical lawsuits related to substandard care from a former surgeon (circa 2014) which led to bankruptcy proceedings
- Isolated reports of poor administrative experiences, including billing/insurance issues, scheduling difficulties, and perceived unprofessionalism in certain departments like the pain clinic and post-operative care
In patients' words
"Powell Valley Healthcare (PVHC) has once again been recognized among the nation’s top hospitals for patient experience, earning a 5-Star Patient Survey Rating from the Centers for Medicare & Medicaid Services (CMS) for the second time in the past two years."
— Powell Valley Healthcare Official Press Release (June 2026)"Patients have given Dr. Jarvis an average rating of 4.3, reflecting their confidence in his orthopedic and sports medicine care."
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