Lehigh Valley Hospital–Schuylkill Adult Behavioral Health
Psychiatric Services • Pottsville, PA
Ratings by platform
- U.S. News & World Report: 3 out of 5 (N/A (Patient Experience Score))
- Healthgrades: 58% recommend (Patient Experience) (N/A)
- Top-rated.online: 2.30 out of 5 (752,191 (Note: This figure appears to be an aggregate or potential site error/misrepresentation))
What patients say
Patients praise
- some patients report experiencing excellent or kind care from individual nurses and specific doctors
- isolated reports of supportive and caring interactions during medical visits
Common complaints
- reports of inadequate patient monitoring, particularly for suicidal individuals in behavioral health units
- patient complaints regarding long wait times and poor communication in the emergency department
- instances of perceived staff rudeness or lack of empathy
- concerns regarding follow-up care and appointment scheduling challenges
- general dissatisfaction with hospital quality and patient experience ratings compared to national averages
In patients' words
"Admitted to ER via ambulance with stroke symptoms. ALL they did was give me 1 bag of saline, take blood for tests, THEN DISCHARGED ME... My own Doctor confirmed the stroke and an aortic aneurysm the following week."
— Anonymous patient review (via uscompanies.net)"The investigation... in LVH-Schuylkill's emergency behavioral health unit, found the hospital violated federal regulations."
— The Morning Call (Investigation Report)"Overall care very poor, with some exceptional nurses but mostly miserable ignorant ones."
— Anonymous patient review (via top-rated.online)More clinics in Pottsville
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