Geisinger St. Luke's - Primary Care in Pottsville, PA
Primary Care • Pottsville, PA
Ratings by platform
- Geisinger Provider Page (for specific primary care provider): 4.4 out of 5 stars (12 reviews)
- Healthgrades (Geisinger St. Luke's Hospital): 86% recommend the hospital (N/A (hospital-wide HCAHPS data))
What patients say
Patients praise
- Compassionate and attentive care from some providers and staff members
- Positive feedback regarding staff knowledge and organizational efficiency during specific events
- High overall patient experience ratings for the associated hospital system
Common complaints
- Reports of inadequate physical assessments or lack of thorough examinations in some primary care encounters
- Complaints regarding communication issues, organizational delays, and responsiveness of staff at associated facilities
- Reports of long waiting times in urgent/emergency care settings
In patients' words
"They show you that they care and show you a lot of concern"
— Geisinger Provider Review"There was no exam of any kind. She never touched me... I know we all have bad days. Hopefully she's usually more thorough."
— Geisinger Provider Review"The event was very well organized, staff were extremely knowledgeable, very friendly and very quickly had the lines move without too much delay."
— Pottsville Republican HeraldMore clinics in Pottsville
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