Imaging/Radiology at Geisinger St. Luke's in Pottsville, PA
Diagnostic Imaging • Pottsville, PA
Ratings by platform
- US News & World Report: 4 out of 5 stars (overall patient experience rating) (Not explicitly provided)
- Healthgrades: 86% of patients would recommend the hospital (Not explicitly provided)
What patients say
Patients praise
- High patient satisfaction scores regarding general care and nursing communication
- Positive ratings for willingness to recommend the facility to others
- Appreciation for thoroughness and listening skills of specific physicians
- Efficient access to appointments in certain primary care instances
Common complaints
- Difficulty reaching staff by phone
- Long waiting times in emergency and specialty departments
- Perceived unprofessional, arrogant, or dismissive behavior from some staff
- Concerns regarding communication clarity and bedside manner
- Isolated reports of administrative and billing frustrations
In patients' words
"Geisinger St. Luke's in Orwigsburg. They are great and caring. This is the only place that I go when needing to go to the ER."
— Facebook patient post"Patient care is great. My issue is trying to get a staff member to pick up a phone."
— Yelp reviewMore clinics in Pottsville
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Patients praise: High overall patient satisfaction ratings · Professional and caring service.
Dr. Ricky Daniel Heath, MD - Pottsville, PA - Geisinger
Patients praise: Excellent listener who answers questions thoroughly · Professional, friendly, and caring manner.
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