Urgent Care, Telehealth, & Walk-In Clinic | Patient First Pottstown
Urgent Care • Pottstown, PA
Ratings by platform
- Yelp (via MapQuest): 2.5/5 (based on 42 reviews) (42)
What patients say
Patients praise
- Friendly and professional staff members
- Clean and organized facility environment
- Efficient and quick care for certain conditions like stitches
- Positive long-term experiences for some patients since 2017
Common complaints
- Billing and insurance disputes, including allegations of overcharging and reporting to collection agencies
- Long wait times in both the waiting room and examination rooms
- Perceived lack of care, poor listening, and dismissive behavior from some medical staff
In patients' words
"Longest wait of my life. Waited in waiting room for 2 hours only to wait another 45minutes in the patients room with my daughter."
— Yelp review via MapQuest"This is the worst practice in PA. They double dip trying to overcharge your insurance. Then when they are caught and the insurance company takes their money back, they report you to their collection agency?"
— Medicals-Health review"I came in at the end of the day and never felt like they wanted to rush me out. Everyone was very professional and friendly."
— Yelp review"I have never had a bad experience here. all staff is welcoming and friendly. the place is clean and organized keep up the good work."
— MapQuest reviewMore clinics in Pottstown
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