Pottstown Office
Optometry • Pottstown, PA
Ratings by platform
- Birdeye (Center for Total Women's Health): 4.5/5 stars (287 reviews) (287)
- Birdeye (Brookside Family Practice): 2.4/5 stars (64 reviews) (64)
- Healthgrades (Dr. Charles Gorey): 4.9/5 stars (70 reviews) (70)
- Birdeye (Healthcare for Women Only): 4.9/5 stars (127 reviews) (127)
What patients say
Patients praise
- Physicians and nurses often described as knowledgeable, compassionate, and skilled
- Some offices provide efficient, friendly care for routine procedures like exams and injections
- Patients appreciate providers who take time to listen and explain treatments clearly
- High satisfaction ratings for specific specialty clinics (e.g., OB-GYN practices)
Common complaints
- Unprofessional or rude office staff, particularly in answering services or reception
- Long wait times in emergency rooms or for appointments
- Difficulties with administrative tasks such as transferring medical records, billing, or appointment scheduling
- Inconsistent communication between staff and patients
- Hospital patient experience scores lower than national averages in areas like care transition and responsiveness
In patients' words
"If not for the answering service that is so trash that every time I have to call I wish I could just destroy everything."
— Patient review of Stowe Family Practice"I have been here for over two hours with two separate issues going on and have not been acknowledged once since being triaged."
— Patient review of Pottstown Hospital ER"She was friendly, knowledgeable and took her time getting to know me. Highly recommended her."
— Patient review of Center for Total Women's HealthMore clinics in Pottstown
Eye Doctors, Eye Exams & Glasses in Pottstown, PA
Patients praise: Thorough and comprehensive eye exams · Helpful, friendly, and knowledgeable doctors and staff.
Premier Orthopaedic & Sports Medicine Associates LTD
Patients praise: Professional and friendly care from some physicians · Clear explanations of procedures and treatment options.
Advanced Spine and Pain Management Specialists Care
Patients praise: Compassionate and attentive care from physicians and PAs · Effectiveness of pain management treatments, including injections.
Lung Care (Pulmonology)
Patients praise: knowledgeable and expert care · pleasant and compassionate bedside manner.
Tower Health Medical Group Family Medicine - Pottstown
Patients praise: Thorough, compassionate care with good listening and time to explain conditions/treatment (Dr. Gorey; Danielle Cara) · Patients praise bedside manner and feeling cared for/not rushed (Dr. Gorey; Danielle Cara).
Women's Healthcare - Pottstown
Patients praise: Knowledgeable and caring providers · Friendly and professional staff.
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