Penn Primary Care Pottstown - Penn Medicine
Internal Medicine • Pottstown, PA
Ratings by platform
- BerksConnect: 3.3 out of 5 stars (33 reviews)
- Penn Medicine Provider Profile (James Corrigan): 4.7 out of 5 stars (provider average) (1165 reviews)
- Penn Medicine Provider Profile (Kelly Penrose): 4.9 out of 5 stars (provider average) (1038 reviews)
What patients say
Patients praise
- attentive and thorough care from specific providers
- highly regarded bedside manner and personality of some doctors
- knowledgeable medical staff
Common complaints
- rudeness or dismissiveness from front-desk and phone staff
- long wait times in-office and on hold
- difficulties with appointment scheduling and modification
- perceived lack of follow-through on messages and requests
In patients' words
"phone answering staff … are very unprofessional and they belittle you and you and your concerns unimportant."
— BerksConnect User Review"A doctor's doctor. It's rare that you find a physician with both a great knowledge base and a great personality. Dr Saunders has both. His compassion for his patients and his enthusiasm for..."
— Yahoo Local User Review"kelly is amazing! she is so friendly and kind and very thorough."
— Penn Medicine Provider Profile ReviewMore clinics in Pottstown
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