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Penn Primary Care Pottstown - Penn Medicine

Family Medicine • Pottstown, PA

★★★★★4.8/52,237 reviews across 4 platforms

Ratings by platform

  • BerksConnect: 3.3/5 (33 reviews)
  • Yahoo Local: 5.0/5 (1 review)
  • Penn Medicine (Provider Level): 4.7/5 (1,165 reviews)
  • Penn Medicine (Provider Level): 4.9/5 (1,038 reviews)

What patients say

Patients praise

  • Providers are frequently described as attentive, thorough, and compassionate.
  • Many patients appreciate the personable and professional bedside manner of specific doctors.
  • Users find the office environment to be clean and organized.
  • The online patient portal is considered user-friendly.

Common complaints

  • Some patients have reported feeling dismissed or ignored when discussing symptoms.
  • Occasional complaints regarding administrative staff behavior.

In patients' words

"kelly is amazing! she is so friendly and kind and very thorough."

— Penn Medicine Provider Profile

"A doctor's doctor. It's rare that you find a physician with both a great knowledge base and a great personality. Dr Saunders has both."

— Yahoo Local

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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