Emergency Department Pottstown Hospital
Emergency Medicine • Pottstown, PA
Ratings by platform
- Birdeye: 2.2 out of 5 stars (40 reviews)
- Healthgrades (Patient Experience): 57% of patients gave a rating of 9 or 10, 50% would definitely recommend (N/A)
What patients say
Patients praise
- Some individual doctors noted as attentive and thorough
- Staff described as friendly and knowledgeable in certain departments
Common complaints
- Long emergency department wait times
- Perceived lack of clear communication from medical staff (doctors and nurses)
- Reports of staff not responding promptly to requests for assistance
- Concerns regarding facility cleanliness
- Perceived lack of thoroughness in diagnostic testing and care
In patients' words
"This is the ER from Hell. Came in with severe abdominal pain. 10 on a 10 scale... I was there for 4 hours of which 3 hours was wait time."
— Patient review on hospitalstats.org"Dr Kohl is by far the best dr I have ever had. He takes the time to listen to me and I'm always seen right away!!"
— Patient review on BirdeyeMore clinics in Pottstown
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