Canton-Potsdam Hospital - Rochester Regional Health
Anesthesiology • Potsdam, NY
Ratings by platform
- Healthgrades: 68% of patients gave a rating of 9 or 10, equal to the national average. 68% of patients would definitely recommend the hospital (1% higher than the national average). (Not explicitly provided as a total count in this source.)
- U.S. News & World Report: 3 out of 5 (Not explicitly provided as a total count in this source.)
- Yelp (via MapQuest): 2.5 out of 5 (18 reviews)
What patients say
Patients praise
- Some patients reported receiving good, attentive treatment
- Positive experiences documented in maternity care units
- Instances where specific staff members were praised for going above and beyond in patient care
Common complaints
- Long wait times, particularly in the Emergency Room
- Concerns regarding billing practices, including incorrect billing and lack of clarity on itemized bills
- Reports of poor bedside manner from some staff and perceived lack of empathy
- Concerns regarding understaffing and nurse-to-patient ratios
- Perceived medical errors or misdiagnoses by some providers
In patients' words
"I paid a $40 co pay that the hospital (Canton-Potsdam Hospital) says they will reimburse me... I have been in contact with them ever since many times and they keep telling me that a payment will be reimbursed... It is getting very frustrating."
— Better Business Bureau (Customer Complaint)"The staff involved in her care... went above and beyond in their care of our mother. We as a family felt heard and supported. Mom was cared for by attentive, loving people who helped ease her pain and made her last few days as comfortable as they could."
— North Country Now (Letter to the Editor)"If you want to be treated like a dog at a pound then come here. They do not care about patients at all they will leave you waiting for hours for one little flu test to come back."
— LocalityBiz ReviewMore clinics in Potsdam
Perry PT Solutions: Physical Therapy | Potsdam, NY
Patients praise: thorough and personalized one-on-one care · expert and knowledgeable physical therapist (Todd Perry).
MediSpa at St. Lawrence Surgery | Potsdam, NY
Patients praise: Professional and friendly staff · Knowledgeable team.
Dr. A Martin Clark | Potsdam, New York Orthopaedic Surgeon - Stryker
Patients praise: Professional, approachable, and knowledgeable demeanor · Provides thorough explanations and listens well to patient concerns.
Dr. Atif Iqbal, MD, Pain Medicine Physician - Potsdam, NY
Patients praise: Competent and caring clinical approach · Good bedside manner and effective explanation of conditions and treatments.
Physical Therapy & Rehabilitation - Potsdam
Patients praise: Highly rated bedside manner and medical treatment for specific physical medicine providers..
Comparing your options?
Browse other clinics in Potsdam, or filter by state and specialty to compare patient ratings.