Sports Medicine Recovery | Injury Care & Rehab
Sports Medicine • Portland, ME
Ratings by platform
- Yelp (Rebound Orthopedics): 2.8 out of 5 stars (37 reviews)
- Healthgrades (Dr. Jay Butler): 4.6 out of 5 stars (96 ratings)
- Google (PT 360): 5.0 out of 5 stars (perfect) (200+ reviews)
- Orthopedic Reviews (Dr. John Kafrouni): 5.0 out of 5 stars (8 reviews)
What patients say
Patients praise
- highly knowledgeable and expert providers
- clear explanations of treatment options and pros/cons
- professional and thorough care
- friendly and helpful staff interactions in some contexts
- effective recovery outcomes reported by many patients
Common complaints
- billing and insurance issues including being sent to collections
- poor communication from reception staff
- dismissive or unsupportive interactions with providers
- concerns regarding lack of progress despite ongoing appointments
In patients' words
"They are greedy and there are far better physical therapy outfits that are more knowledgeable and skilled in assessing and treating injury. I have been to many body workers for injuries and this rated in the bottom as far as helpfulness goes."
— Review of Portland Sports Medicine on LocalityBiz"From the start, I felt dismissed and unsupported... The receptionist showed little understanding, making an already difficult situation more frustrating. During my appointment, my provider, Ellen, had not reviewed my chart and was unaware of my surgery."
— Review of Broadway Physical Therapy on LocalityBiz"Dr. Kafrouni provided excellent recommendations for me. He researched options and gave me a game plan for now and up to the needed bi-lateral hip replacement. I felt seen and heard regarding the complexities of my issues."
— Patient review of Dr. John Kafrouni on OrthopedicReviewsMore clinics in Portland
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