Casey Eye Institute | OHSU
Ophthalmology and Eye Services • Portland, OR
Ratings by platform
- TrustReviewers.com (Marquam Hill location): 4.0/5 stars (33 reviews)
- Birdeye (Vancouver location): 3.6/5 stars (27 reviews)
- Birdeye (Hood River location): 4.1/5 stars (17 reviews)
What patients say
Patients praise
- Highly skilled medical care and expert treatment for complex eye conditions
- Professional and personable interactions with specific providers and nursing staff
- Efficient care experience reported by some patients
Common complaints
- Long wait times for appointments and during visits
- Poor communication regarding insurance coverage and billing issues
- Frustration with administrative staff and scheduling processes
- Perception of being treated primarily as a teaching subject by residents
In patients' words
"Staff and providers are good. But there is a huge lack of communication. I was told a procedure would be covered by insurance. It was, but it left me with over a $600 bill."
— TrustReviewers.com"Excellent service from start to finish! I was referred to Dr. Campbell as a follow up from my regular doctor. Every staff member was friendly and professional."
— My Vision Care (Vancouver location)"I was in the waiting room until 11:18. At that time I was escorted into an exam room. I had a pressure check and my pupil was dilated... I waited in the exam room till 12:55 at which time the doctor came in."
— Birdeye (Vancouver location)More clinics in Portland
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