Senior Care | MaineHealth Maine Medical Center
Geriatric Medicine • Portland, ME
Ratings by platform
- CMS HCAHPS (reported via various platforms): 3 out of 5 stars (overall patient satisfaction) (514 to 718 surveys typically reported)
- Yahoo Local: 2.5 out of 5 stars (85 reviews)
What patients say
Patients praise
- Highly regarded medical expertise and care for specific surgeries/procedures
- Nursing staff often described as kind, attentive, and compassionate
- Strong patient recommendation rates, typically ranging from 75% to 88%
- Good communication scores from doctors and nurses
In patients' words
"I owe the staff at MMC so much love and gratitude for taking care of me for my surgery last November. They all rock from my surgeon to my nursing team."
— Patient review on Yelp/Yahoo"I eventually, on this occasion, was provided with a gurney-type space to lie down on in the hall, where I was then openly evaluated and interviewed... This was humiliating and depressing."
— Letter to the Editor, Portland Press Herald"Absolutely the worst medical experience in my life! Waiting time is unbelievably long. After 3 hour wait in ER waiting room still waiting to see a doctor!"
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