Rehab/Physical Therapy - Portales - Roosevelt General Hospital
Orthopedic Care • Portales, NM
Ratings by platform
- MedicalRecords.com: 2.4/5 stars (28 reviews)
- Google (reported): 4.2/5 stars (99 reviews)
- Healthgrades: 64% patient experience rating (N/A)
What patients say
Patients praise
- Rehab/Physical Therapy services specifically noted as a positive area with high patient satisfaction
- Some staff members and individual providers praised for being caring, intelligent, and attentive listeners
- Appreciation for the hospital being a convenient, small facility for the community
Common complaints
- Billing and collections issues (unexpected bills, lack of communication)
- Negative experiences with bedside manner, perceived rudeness, or lack of empathy from some providers and nursing staff
- Complaints about long wait times in the ER or being dismissed without sufficient testing/treatment in some cases
In patients' words
"Best hospital around, patient doctors and spent time needed! I could not be happier with the service received at Roosevelt General."
— MedicalRecords.com (User: bobby Gorman)"Worst Hospital ever! I went in today with doctor Jeffrey Sterling laughed at me and sent me home with no test done, the nurse as well very rude not helpful at all NEVER GOING TO THA PLACE AGAIN!"
— LocalityBiz (User: Vanessa Reyna)"Rehab services continues to be a shining star with great patient and employee satisfaction."
— RuralCenter.orgMore clinics in Portales
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