Occupational Therapy - Portales - Roosevelt General Hospital
Occupational Therapy • Portales, NM
Ratings by platform
- MedicalRecords.com: 2.4/5 (MedicalRecords.com) (28 reviews)
- Healthgrades: 64% (Patient Experience Rating) (N/A)
- HospitalsAndClinics.net: 4.2/5 (Google rating, cited by secondary source) (99 reviews)
What patients say
Patients praise
- Polite and kind staff in specialized services like pediatric occupational therapy
- Overall appreciation for a small, accessible local hospital facility
- Efficient emergency room waiting times in some reported instances
Common complaints
- Billing and collections transparency issues
- Poor communication regarding care and pain management in the emergency department
- Staff responsiveness and empathy concerns
In patients' words
"Occupational Therapy Pediatrics. Great service and care and all very polite. Very kind, respectful, and focused care by all staff."
— Roosevelt General Hospital Patient Testimonials"The dr came in and when she asked why she couldnt have this stuff that she can see why this place has 2 stars the dr told her "this is my er if you dont like it you can get out!""
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