Port Orchard ER & Urgent Care | Virginia Mason Franciscan Health ...
Urgent Care • Port Orchard, WA
Ratings by platform
- Ratings.MD (verified patient experience surveys): 4.5 out of 5 stars (based on 3,467 ratings) (3,467 ratings)
- Puget Sound Consumers' Checkbook: Mixed (varies by category) (22 ratings)
- Yelp: 1.8 out of 5 stars (19 reviews)
- Solv Health: 3.7 out of 5 stars (3 ratings)
What patients say
Patients praise
- Prompt and effective treatment for certain patients
- Friendly and professional nursing and support staff in some instances
- Convenience of 24/7 emergency services and facility cleanliness
Common complaints
- High billing costs, particularly regarding emergency room versus urgent care classification
- Long wait times and delays in receiving care
- Concerns regarding staff communication, responsiveness, and bedside manner
- Complaints about perceived inadequate or dismissive medical care for certain conditions
In patients' words
"PSA they treat this as an “emergency room” for billing. They charged me 1488.59 for getting some stitches."
— User review on Beauty Washington"The only reason I have come back here is for the hope that my next visit will be better, and the convenience. I have thought, well that was just a bad day at the clinic, but no, every time I come it’s a bad experience, rude staff, never answer their phone, terrible bedside manner..."
— User review on MappcaMore clinics in Port Orchard
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