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Port Orchard Clinic - Kitsap Physical Therapy - Washington

Physical TherapyPort Orchard, WA

★★★★☆4.1/567 reviews across 1 platforms

Ratings by platform

  • Yelp: 4.1 out of 5 stars (brand-wide average) (67 reviews (brand-wide))
  • Checkbook.org: Not explicitly stated, but "recommended" (5 reviews (Port Orchard specific))

What patients say

Patients praise

  • Highly skilled, knowledgeable, and professional physical therapists
  • Welcoming and friendly reception and support staff
  • Clean, well-organized facility with up-to-date equipment
  • Effective treatment plans for recovery and injury rehabilitation

Common complaints

  • Billing and insurance authorization issues, specifically regarding surprise bills for unauthorized treatments
  • Concerns regarding administrative staff professionalism and communication (e.g., miscommunication about appointment cancellations)
  • Concerns about out-of-pocket costs for certain insurance plans like Tricare Prime

In patients' words

"Kristin is very professional and knowledgeable in her field. She pushes me to attain my goals and is very encouraging. Kristin's attitude motivates me to stretch my limits and work hard. I highly recommend Kitsap Physical Therapy."

LocalityBiz Review

"Terrible business, terrible people. The employees of this place, especially the Port Orchard office, are idiots... Unfriendly and obviously incompetent staff, little to no confidentiality and unprofessional procedures."

Medicals-Health Review

"All the people I interfaced with from schedulers to therapists were very professional, helpful and personable. The facility is clean and equipment up to date."

Kitsap Physical Therapy Official Website/Testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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