Port Jervis - Middletown Medical
Orthopedics • Port Jervis, NY
Ratings by platform
- Birdeye (Port Jervis Office): 4.7/5 (Not explicitly specified as a total count, but based on multiple user reviews)
What patients say
Patients praise
- Compassionate and professional medical care from some doctors and nurses
- Efficient and prompt service reported by some patients
- Friendly, helpful, and polite front desk and support staff in many instances
- Thoroughness in examinations and testing
Common complaints
- Long wait times, sometimes exceeding an hour
- Inconsistent bedside manner among some staff
- Logistical and administrative frustrations, including unorganized insurance and paperwork procedures
In patients' words
"The NP couldn't have been better. Concerned, thorough and followed up on Saturday. Ditto the X-ray and CT tech. Pleasent experience."
— Patient review for Port Jervis Urgent Care (Middletown Medical)"Debbie did my labs. AMAZING! I have horrible veins. They move, collapse, etc. Debbie got it first shot, no fishing around, no sticking multiple times, NO pain."
— Patient review for Middletown Medical (Port Jervis)"Overall, while core medical services receive acknowledgment for expertise in specific cases, logistical frustrations underscore areas needing improvement."
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