Port Jervis Clinic | Orange County, NY

Patients praise

• Appreciation for kind, thorough, and professional providers
• Supportive and encouraging front desk staff in some instances
• Effective collaboration and positive outcomes from treatment programs

Common complaints

• Concerns regarding office staff professionalism and attitude
• Allegations of lack of privacy or confidentiality (office gossip)
• Complaints about appointment scheduling, cancellations, and long wait times
• Dissatisfaction with provider responsiveness and communication
• Reports of perceived lack of competence or thoroughness in medical care