Port Jervis - Middletown Medical
Internal Medicine • Port Jervis, NY
Ratings by platform
- Healthgrades (Bon Secours Community Hospital): 55% (recommendation rate) (Based on HCAHPS survey data)
- OpenDataNY (Crystal Run Healthcare): 3.3 / 5 (Not explicitly stated (aggregated))
What patients say
Patients praise
- Friendly, professional, and compassionate staff
- Efficient care in urgent and emergency settings for many patients
- Thorough medical examinations and effective communication from specific practitioners
- Positive experiences with blood work and technical staff (e.g., radiology/labs)
Common complaints
- Long wait times
- Concerns regarding facility cleanliness (e.g., reports of bugs in the ER)
- Inconsistent communication from some medical providers
- Dissatisfaction with patient advocacy and leadership visibility
In patients' words
"The nurses (Vicki and Gina) did an amazing job with keeping us all calm and making sure my daughter was comfortable. Dr. Yodice didn’t only make this experience as comfortable as can be for my toddler, but explained all possible options and made sure we weren’t left without answers."
— LocalityBiz (Bon Secours ER Review)"Dr Adams is very warm and nice bed side manner but does not listen. I need something specific done. I brought it up two times in the visit and it wasn’t done."
— Healthgrades (Bon Secours Provider Review)"The waiting sometimes to loing.The everyone one there is vary nice."
— LocalityBiz (Middletown Medical Review)More clinics in Port Jervis
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