Texas Primary Care: Primary Care Physician (PCP)
Primary Care • Port Arthur, TX
Ratings by platform
- Birdeye (Texas Primary Care): 4.3 out of 5 stars (20 reviews) (20)
- CenterWell Primary Care (Christina F Crenshaw, APRN): 4.82 out of 5 stars (166 ratings) (166)
- Healthgrades (Dr. William Pickard): 3.5 out of 5 stars (14 ratings) (14)
- Healthgrades (Dr. Thi Nguyen): 5.0 out of 5 stars (4 ratings) (4)
- Healthgrades (Dr. Tracie Updike): 4.7 out of 5 stars (30 ratings) (30)
- Healthgrades (Dr. Colin Hales): 4.7 out of 5 stars (9 ratings) (9)
What patients say
Patients praise
- Physicians are perceived as knowledgeable and thorough
- Patients appreciate providers who listen to concerns
- Some staff members are described as helpful and kind
- Effective diagnosis and treatment plans
Common complaints
- Long wait times
- Rude or dismissive front desk/administrative staff
- Poor communication regarding documents or administrative processes
In patients' words
"Dr khawaja is great!!... Finally pleased to have a primary care doctor that listens and super attentive."
— Birdeye (Texas Primary Care)"But her front desk staff is VERY RUDE. She over talks the patient. She don't listen to what the patient is telling her and she ALWAYS makes excuses to the problem at hand before even researching it."
— Birdeye (Texas Primary Care)"The receptionist and manager were both rude and very careless about my situation. The doctor and nurse are great. I hate having to leave because of the way I was treated by the manager and receptionist."
— Healthgrades (Dr. William Pickard)"I am pleased with Dr. Hales, but I am not please with his staff. His staff has held on to important documents required for my mother's care."
— Healthgrades (Dr. Colin Hales)More clinics in Port Arthur
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