Texas State Optical: Optometrist in Port Arthur
Ophthalmology • Port Arthur, TX
Ratings by platform
- Toprated Business (aggregated): 4.2/5 stars (based on 156 reviews) (156 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and attentive optometrists
- Comprehensive and thorough eye exams
- Efficient service for some patients
- Compassionate care
Common complaints
- Rude or unprofessional front desk staff
- Poor customer service/communication over the phone
- Long wait times/scheduling issues
In patients' words
"Dr Jennifer Dang was also very attentive, knowledgeable, and easy to talk to!! Highly recommend!"
— Mid County TSO patient testimonial"The optometrist is nice and helpful, but the front desk lady has absolutely no customer service skills. She's super rude, and doesn't know how to speak to people over the phone."
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