Mental Health Unit | Port Arthur, TX
Mental Health • Port Arthur, TX
Ratings by platform
- Healthgrades (Dr. Tho Tran): 3.2 out of 5 stars (5 reviews)
- Healthgrades (Dr. Lauren James): 5 out of 5 stars (1 review)
- LocalityBiz (General hospital/ER): 1 out of 5 stars (example) (Variable/Not specified)
What patients say
Patients praise
- Some reports of fast and accurate emergency care in specific instances
- Some providers noted as thorough, polite, and good listeners
- Positive feedback on clear communication in some instances
Common complaints
- Reports of disrespectful staff or providers
- Complaints regarding overbilling and unexpected appointment cancellations
- Concerns about slow or unresponsive emergency room care
- Mixed feedback on staff attentiveness and communication
In patients' words
"I saw Dr for 4 years for PTSD. Dr was disrespectful, and I was overbilled multiple times. Dr showed up lates, and would unexpectedly cancel appointments. I don’t recommend."
— Healthgrades (Dr. Tho Tran review)"Dr James is a very good listener, very thorough, asks good questions and takes her practice VERY seriously. Always very polite. By far the best therapist I've had yet and I've had plenty."
— Healthgrades (Dr. Lauren James review)"Avoid this ER at all costs!! I arrived having stroke symptoms... I was brushed off... I never even got called back. I was completely dismissed."
— LocalityBiz (Hospital/ER review)More clinics in Port Arthur
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