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Gulf Coast Health Center: Non-Profit Healthcare | Southeast, TX logo

Gulf Coast Health Center: Non-Profit Healthcare | Southeast, TX

Geriatric CarePort Arthur, TX

★★★★☆4.0/5870 reviews across 2 platforms

Ratings by platform

  • Demandforce: Average 4/5 stars (850 reviews)
  • PeptideIQ: 3/5 stars (20 reviews)
  • Better Business Bureau (BBB): A+ Rating (N/A (Business Profile))

What patients say

Patients praise

  • Knowledgeable and professional medical providers (doctors, nurses, NPs)
  • Helpful and friendly support staff in some instances
  • Efficient and pleasant experiences for some patients
  • Good safety protocols

Common complaints

  • Long wait times for appointments and while at the clinic
  • Perceived lack of professionalism in some staff members
  • Issues with communication and follow-up (e.g., prescriptions)
  • Confusion regarding appointment scheduling

In patients' words

"Dr Thigpen is vey knowledgeable and professional."

Demandforce

"Gulf Coast is the worst place to be seen at for medical care. Staff is rude. The wait time is crazy."

Healthgrades

"I personally have visited here and I hate how you have to wait so long for an appointment you have. If you have an app. At 10am I kid you not you will not ..."

Yelp

"The actual RN and NP that I saw were fabulous. I wouldn't mind interacting with them again, but the 2 LU students that took my vitals and did the questionaire lacked professionalism and decorum."

LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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