Emergency Room in Port Arthur – Open 24/7 for Patients
Emergency Care • Port Arthur, TX
Ratings by platform
- Birdeye/Google (The Medical Center of Southeast Texas ER): 3.6 out of 5 stars (206 reviews)
- BestProsInTown (CHRISTUS St. Mary Outpatient Center ER): Not explicitly quantified (described as highly recommended) (65 reviews)
What patients say
Patients praise
- Convenient 24/7 access to emergency care
- Some reports of friendly, compassionate, and attentive staff
- Appreciation for rapid diagnosis and efficient treatment in specific instances
- Concierge-style or relaxed atmosphere at some smaller centers
Common complaints
- Reports of rude, dismissive, or unprofessional staff interactions
- Concerns regarding long wait times and triage experiences
- Complaints about billing and collection practices after visits
- Isolated reports of facility cleanliness issues
- Reports of discriminatory policies regarding Medicare acceptance at certain private centers
In patients' words
"I was brushed off... The front desk lady tell someone 'we are on hold unless you are having a heart attack or coding' so someone presenting with a stroke is not important."
— LocalityBiz (The Medical Center of Southeast Texas)"The staff all seem very smart, and I felt really cared for and taken seriously."
— LocalityBiz (Golden Triangle Emergency Center)"I have to say I was trated with dignity and respect by the staff which was really friendly."
— Christus Southeast Texas St Mary Hospital ReviewsMore clinics in Port Arthur
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