OMP Primary Care Clinic - Port Angeles - Olympic Medical Center
Family Medicine • Port Angeles, WA
Ratings by platform
- Birdeye: 4.4 out of 5 stars (63 reviews (Olympic Medical Physicians))
- Birdeye: 3.4 out of 5 stars (561 reviews (Olympic Medical Center))
- Healthgrades: 64% patient experience rating (3% lower than national average) (not explicitly stated)
What patients say
Patients praise
- Professional and knowledgeable medical staff
- Some providers are praised for listening to patient concerns and being thorough
- Quick check-in experiences for some patients
Common complaints
- Long wait times for appointments and during visits
- Staffing shortages leading to practitioner departures and morale issues
- Concerns regarding communication and transparency from administration
- Complaints about bedside manner and perceived lack of compassion in some cases
- Difficulties with prescription refills and appointment scheduling/availability
In patients' words
"I always appreciated the way he listened to my concerns and I also appreciated his thorough discussion of my options and attention to detail."
— LocalityBiz user review"I called OMC Physicians Clinic on a Friday morning for a refill for my INSULIN because I was out. When I called the pharmacy at 6:00 that evening, they still had not received the refill."
— Birdeye user review"The board’s action came as Gregson has faced growing criticism in recent months from providers and community members as he leads efforts to stabilize OMC’s finances. Current and former providers who spoke during a public comment period described worsening morale, continued practitioner departures and increasing strains on patient access and hospital operations."
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