Behavioral Health
Psychiatry • Ponca City, OK
Ratings by platform
- Birdeye (Ponca City Med Center Outpatient): 5/5 (2)
- Birdeye (Triad Complete Healthcare): 3.6/5 (48)
- Addiction Resource (Edwin Fair Mental Health Center): 8.9/10
- Addiction Resource (Bridgeway): 7.7/10
- Integris Health Ponca City (Hospital Overall): Average
What patients say
Patients praise
- Therapists praised for attention to detail and care
- Competent and friendly staff in outpatient and primary care settings
- Good communication from nurses and doctors regarding patient care and recovery instructions in hospital settings
- Positive experiences with outpatient procedures
Common complaints
- Reports of ineffective leadership at specific behavioral health facilities
- General hospital patient reports of slow staff response times and difficulties requesting help when needed
- Concerns regarding hospital billing practices and communication regarding charges
In patients' words
"Absolutely love the attention to detail from the therapists here! Makenzie is amazing!"
— Birdeye (Ponca City Med Center Outpatient)"Friendly, competent staff."
— Birdeye (Triad Complete Healthcare)"The accounting/billing dept. seems to be behind the times with their billing practices. They send you a statement they expect you to pay which was not the insurance agreed upon rate."
— WebMD (Integris Health Ponca City)More clinics in Ponca City
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