Ponca City, Oklahoma
Family Medicine • Ponca City, OK
Ratings by platform
- HospitalsAndClinics.com: 4/5 (Aggregate) (938)
- Birdeye (Triad Complete Healthcare): 3.6/5 (48)
- Birdeye (Ponca City Family Health Center): 4.0/5 (5)
- US News Health (Patient Experience): 3/5
What patients say
Patients praise
- Cleanliness of hospital facilities and rooms reported by many patients
- General satisfaction with certain primary care and outpatient providers
- Competent and friendly staff mentioned in some reviews
Common complaints
- Concerns regarding hospital billing and accounting practices
- Reports of slow staff responsiveness to patient needs
- Emergency department wait times
- Mixed reviews regarding communication with medical staff
In patients' words
"The accounting/billing dept. seems to be behind the times with their billing practices. They send you a statement they expect you to pay which was not the insurance agreed upon rate."
— WebMD Review"Christopher greenhagen is my doctor I followed him from ponca City urgent Care he's an amazing doctor he cares about his patients and triad seems to be really good about getting you in when you need to."
— Birdeye Review"Dr. Howard and his team (especially nurse Billie) have gone above and beyond to get me the necessary care and exams to start nursing school! Thank you!"
— Birdeye ReviewMore clinics in Ponca City
Ponca City Clinic - Primary Care
Patients praise: Helpful and professional nursing and office staff · Attentive and caring primary care physicians.
Orthopedic Care & Surgery - Mercy
Patients praise: Patients praise the surgeon's expertise and thorough explanations · Supportive and professional clinical staff frequently mentioned.
Ponca City Clinic - Specialty Care - Stillwater Medical Center
Patients praise: Individual providers are often highly rated for being compassionate, knowledgeable, and taking time with patients · Some hospital departments recognized for patient experience and orthopedic excellence.
Orthopedics in Ponca City, OK
Patients praise: professional and kind staff · clear explanations of procedures and treatments.
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