Urgent Care - Beth Israel Deaconess Hospital–Plymouth
Urgent Care • Plymouth, MA
Ratings by platform
- US News Health: 3 out of 5 (85% of patients (based on US News data))
- Healthgrades: 67% patient experience rating
- HospitalCompare.io: 88 out of 100
What patients say
Patients praise
- Some patients report positive overall experiences aligning with national averages
Common complaints
- Long wait times in the emergency department
- Perceived lack of cleanliness and organization in facilities
- Reports of rude or unresponsive staff behavior
- Concerns regarding the quality of care and patient communication
In patients' words
"Never seen any hospital in such poor condition, poorly run. Wheel chairs strewn about in wait area ,potential fall risk. Staff not easily identified as they are dressed as regular population... After 2 hours left the facility without being seen."
— LocalityBiz Reviews"Felt filthy, was filthy. Worst medical experience of my life in the ER. 8 hours of sitting around to see the doctor for 2 minutes and get some antibiotics."
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