Lung & Respiratory Care | Beth Israel Deaconess Hospital–Plymouth
Pulmonary Medicine • Plymouth, MA
Ratings by platform
- Healthgrades: 67% Patient Experience Rating (equal to national average) (not stated)
- U.S. News: Patient Experience Score: 3 out of 5 (Pulmonology & Lung Surgery) (not stated)
- HospitalCompare (hospitalcompare.io): Overall rating: 88 out of 100 (survey rating) (not stated)
- Yelp: individual rating not provided in snippet; negative review example (not stated)
- Birdeye (Rehabilitation Services): individual star rating not provided in snippet; mentions “ZERO stars” and “3 reviews” page context (3 reviews (page snippet))
What patients say
Patients praise
- Pulmonary specialists provide treatment for lung/respiratory conditions (e.g., asthma, emphysema)
- Patient experience ratings exist and some are comparable to or better than the national average (e.g., 67% equal to national average; 88/100 overall survey rating)
Common complaints
- Poor patient experience / long waits and limited time with the doctor (ER complaint on Yelp)
- Concerns reported about care handling and autonomy/communication (negative reviews on localitybiz)
- Legal dispute alleging improper manual body cavity search without consent (FindLaw)
- Other complaints in related service context about billing/canceled appointments/rude office staff (Birdeye snippet for rehab services)
In patients' words
"“Worst medical experience of my life in the ER. 8 hours of sitting around to see the doctor for 2 minutes and get some antibiotics.”"
— Yelp review snippet for Beth Israel Deaconess Hospital - Plymouth"“Their bedside manners are terrible. Call light time was shocking… requested devices… were not met during the entirety of my visit…”"
— localitybiz review snippet for Beth Israel Deaconess Hospital-Plymouth"“an unlawful manual body cavity search… without his consent.”"
— FindLaw case summary (Verrier v. Beth Israel Deaconess Hospital Plymouth Inc, 2023)More clinics in Plymouth
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