South Shore Health Urgent Care in Plymouth
Emergency Care • Plymouth, MA
Ratings by platform
- Solv (Health Express Plymouth - Urgent Care in Plymouth, MA 02360): 2.0 out of 5 (avg); includes 3.6 wait-time, 2.6 quality of care, 2.1 bedside manner, 2.9 staff friendliness, 4.0 facility cleanliness (8 patients shared ratings)
- UrgentCareDirectories.com (South Shore Health Urgent Care Plymouth): 4.3 out of 5 (★★★★☆4.3★) (2809 reviews)
What patients say
Patients praise
- Some reviewers report positive experiences, including appreciation of care during urgent symptoms (e.g., COPD flare-up)
- Some reviews praise facility cleanliness
- At least one review mentions prior good experiences (stitches/X-ray/COVID test)
Common complaints
- Low overall satisfaction in some reviews, including very short visit/time spent and poor communication
- Complaints about staff attitude/bedside manner (e.g., rude/arrogant/abrupt)
- Complaints about operational issues such as closing walk-ins early and no advance signup/waiting system
- Some reviews suggest poor listening/care quality and frustration with insurance billing
In patients' words
""The Doctor looked at my arm, told me to take Tylenol/Advil and walked out, said it would take 10 days to resolve. Spent approximately 30 seconds... Terrible communication, rude, worst care I have ever received!""
— Solv review excerpts for Health Express Plymouth in Plymouth, MA""I have been there several times (stitches, X-ray, Covid test) and always a very good experience.""
— Solv review excerpts for Health Express Plymouth in Plymouth, MA""My mother was taken in last minute with a flair up of her COPD, and she can’t stop talking about how she appreciated their help.""
— Solv review excerpts for Health Express Plymouth in Plymouth, MAMore clinics in Plymouth
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