Ear, Nose & Throat (ENT) - Beth Israel Deaconess Hospital–Plymouth
Ear, Nose, & Throat • Plymouth, NH
Ratings by platform
- US News & World Report (via Press Ganey): 5/5 overall rating (based on aggregated patient experience data) (Varies (35–49 reviews per physician))
- Vitals: 4.5/5 (30 ratings)
- RateMDs: 3.0/5 (16 reviews)
What patients say
Patients praise
- High clinical expertise and knowledge of ENT specialists
- Effective surgical outcomes, particularly for sinus and nasal issues
- Kind, gentle, and professional bedside manner from specific physicians
- Responsive and helpful service for urgent issues like vertigo
Common complaints
- Extended wait times for appointments and during check-in/check-out
- Concerns regarding medical billing and lack of upfront cost information for procedures
- Inconsistent communication regarding test results and medical explanations
- Reports of unprofessional or dismissive demeanor by some office staff members
In patients' words
"Dr. Patel performed surgery on my deviated septum recently. The difference in my nasal passages is remarkable! Dr. Patel is a consummate professional. Very respectful."
— Vitals review of Dr. Anit T. Patel"The only good thing about this experience was his staff. The nurse was lovely and the secretary was kind... This man was not kind, understanding, or overly helpful."
— RateMDs review of Dr. Bernard J. DuranteMore clinics in Plymouth
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