Revere Health Imaging - American Fork - Expected Healthcare
Radiology • Pleasant Grove, UT
Ratings by platform
- Birdeye (Revere Health Imaging - American Fork): 3.8 out of 5 stars (49 reviews)
- Yelp (Revere Health): 2.6 out of 5 stars (34 reviews)
What patients say
Patients praise
- Many patients praise the clinical staff, including technicians and specific doctors, for being caring, knowledgeable, and professional
- Positive experiences with medical outcomes and the effectiveness of procedures at these locations
- Some staff members are noted for being accommodating and making patients feel comfortable during exams or procedures
Common complaints
- Recurring complaints regarding billing practices, including unexpected collections, lack of itemized statements, and persistent errors
- Administrative inefficiencies, such as long wait times, difficulty reaching staff, and scheduling issues
- Frustration with communication, specifically regarding lab results and unhelpful customer service departments
In patients' words
"I am writing this review to express my sincere gratitude for the outstanding care I received today and my last visit at AF Imaging & Radiology. First, I want to recognize the technician, Jeannette who performed my scan today and my biopsy. She is truly exceptional. She is knowledgeable, patient, and kind."
— Birdeye review for Revere Health Imaging - American Fork"This is shady billing practice. And all for $36 for a missed copay that they neglected to collect from me in the first place. As an NP, I will not be referring my patients to them ever again nor will I ever seek medical care from them again."
— BBB complaint regarding Revere Health billing"Several patients appreciate the caring demeanor of providers like Dr. Clark and Ashley Gonzales, noting their attentiveness and thoroughness during exams... Some users report long wait times, inconsistent appointment scheduling, and difficulty reaching front desk personnel."
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