Pleasant Grove Clinic - Premier Family Medical
Primary Care • Pleasant Grove, UT
Ratings by platform
- Yelp: 2.0/5 stars (35 reviews)
- Facebook: 66% recommend (59 reviews)
- Apple Maps: 2.1/5 stars
What patients say
Patients praise
- Specific providers (e.g., Dr. Roger Brockbank, Dr. Smith, Dr. Lehnardt) are highly praised for being attentive, kind, and informative
- Some patients appreciate the clinical quality once they are seen
Common complaints
- Long wait times and appointment delays
- Perceived lack of care or attention from office staff
- Issues with administrative tasks such as lost lab results or scheduling errors
- Concerns regarding the thoroughness of medical care or follow-through
In patients' words
"Like Disneyland - you can't get in and the wait is HORRENDOUS when you're there. I always book the first appt of the day to try to avoid waiting but literally waited 55 minutes IN THE CUBICLE as I could hear him with the patient nextdoor."
— WebMD user review"If you are pregnant DO NOT GO HERE! They genuinely do not care and you're more of a check to them. They lose your blood work or lab result."
— Yelp user review"The best treatment in every way. Dr. Smith and all of the office staff are exceptional."
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