Reproductive Endocrinology and Infertility in Pleasant ...
Fertility Clinic • Pleasant Grove, UT
Ratings by platform
- glowing.com: 4.3 out of 5 stars (35 ratings)
- Healthgrades: 3.4 out of 5 stars (for Dr. Deirdre Conway) (8 ratings)
What patients say
Patients praise
- Successful IVF outcomes and pregnancies
- Professional and knowledgeable medical staff/physicians
- Supportive environment during emotional challenges
- Effective infertility protocols for many patients
Common complaints
- Communication issues between administrative staff and patients
- Difficulty contacting nurses or receiving timely responses
- Feeling like a 'number' or 'task' rather than a person
- Inconsistent coordination between different clinic locations
- Concerns regarding administrative oversight and attention to detail
In patients' words
"The whole experience has felt rushed and impersonal, communication could be better with numerous things I’ve dealt with. I really have just felt like a task and not really a person."
— Glowing.com review"Although the medical staff knows it's profession and is yet to help us, that cannot be said for the administration. Something like scheduling appointments for certain procedures and making sure things go as planned shouldn't be very difficult, but the staff is just inexperienced and lacks attention to detail."
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