Pleasant Grove Clinic - Premier Family Medical
Family Medicine • Pleasant Grove, UT
Ratings by platform
- Yelp/MapQuest: ~2/5 stars (35 reviews)
- Facebook: 66% recommend (59 reviews)
- WebMD: N/A (1 review)
What patients say
Patients praise
- Highly regarded and skilled physicians with good bedside manners (specifically Drs. Willis, Brockbank, Hafen, etc.)
- Caring and compassionate medical staff when interacting directly with patients
- Comprehensive family medical and urgent care services available at one location
Common complaints
- Long waiting times in the office and exam rooms
- Frustration with office staff, communication, and scheduling processes
- Concerns regarding lab result management and follow-up care
- Mixed consistency in patient experiences across different providers
In patients' words
"We love Dr Marshall Willis. He is a fabulous Dr and has great people skills. He knows everything, and we always trust his recommendations."
— Loc8NearMe Review"Like Disneyland - you can't get in and the wait is HORRENDOUS when you're there."
— WebMD Review"They genuinely do not care and you're more of a check to them. They lose your blood work or lab result."
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