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Mental Health and Addiction Services | Clinton County New York

Substance Use TreatmentPlattsburgh, NY

★★★★☆4.0/50 reviews across 1 platforms

Ratings by platform

  • Addiction Resource: 8.0 out of 10 (Addiction Resource Score)

What patients say

Patients praise

  • some clients report feeling treated with respect, dignity, and being taken seriously
  • positive experiences with supportive and kind therapists and counselors
  • appreciation for assistance during crisis situations

Common complaints

  • reports of disregard and neglectfulness in care
  • concerns about office management and lack of accountability
  • feedback regarding a clinical, claustrophobic, and windowless office environment
  • difficulty finding a therapist if not on probation or recovering from addiction
  • perception that counselors have excessive caseloads

In patients' words

"The level of complete disregard and neglectfulness is astonishing. I have never had to deal with an office dropping the ball so many times..."

Client review on Beautihost

"I’ve always been treated with respect, with dignity, and taken seriously. From the front office staff, to the therapists... My first counselor was John, who was a gentle and kind soul..."

Client review on Beautihost

"Very clinical setting. Offices are tiny windowless rooms... Seems like a lot of the patients there are mandated to go, not by their own accord."

Client review on Beautihost

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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