
Family Medicine Center, UVM Health - Champlain Valley Physicians ...
Primary Care • Plattsburgh, NY
Ratings by platform
- Various third-party review aggregators: 2.7 out of 5 stars (referenced as a general score in user feedback) (14 ratings (at one specific online directory))
What patients say
Patients praise
- high satisfaction with specific individual providers like Dr. Maegan Cabrera
- appreciation for the cleanliness and physical environment of the facility
- positive experiences with the MyChart patient portal for communication and records access
- efficient automated alerts for earlier appointment openings
Common complaints
- difficulties with medication refills and administrative responsiveness
- concerns about perceived lack of compassion and prioritizing profit over patients
- issues with appointment scheduling, cancellations, and long wait times for appointments
- reports of unprofessionalism and condescending communication from providers
In patients' words
"Will not be going back. Nothing but problems from checking out to getting medications. Seems like no one is on the same page. Very unprofessional."
— LocalityBiz Review"If you're lucky enough to get Dr. Cabrera, you're set for life. She covers everything! ... MyChart is extremely useful. I can easily request appointments and medication refills, and even email a nurse... Test results are available on the site within a few hours!"
— LocalityBiz / Beauty New York Review"Unresponsive to referrals. Providers argumentative and condescending. Unwilling to allow personal management of your own care. Totally disappointed in the entire operation."
— Beauty New York ReviewMore clinics in Plattsburgh
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